:root{--font-sans: "Plus Jakarta Sans", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif;--font-mono: "JetBrains Mono", monospace;--bg-main: #f8fafc;--bg-card: #ffffff;--bg-sidebar: #0f172a;--bg-sidebar-hover: #1e293b;--bg-sidebar-active: #134e4a;--border-subtle: #e2e8f0;--border: #e2e8f0;--border-color: #e2e8f0;--border-focus: #10b981;--bg-surface: #ffffff;--card-bg: #ffffff;--panel-bg: #ffffff;--primary: #10b981;--primary-hover: #059669;--primary-light: #ecfdf5;--text-primary: #0f172a;--text-secondary: #475569;--text-muted: #64748b;--text-inverse: #ffffff;--text-sidebar: #94a3b8;--text-sidebar-bright: #f1f5f9;--brand-green-50: #ecfdf5;--brand-green-100: #d1fae5;--brand-green-500: #10b981;--brand-green-600: #059669;--brand-green-700: #047857;--status-red-bg: #fef2f2;--status-red-text: #b91c1c;--status-red-border: #fecaca;--status-amber-bg: #fffbeb;--status-amber-text: #b45309;--status-amber-border: #fde68a;--radius-sm: 4px;--radius-md: 8px;--radius-lg: 12px;--shadow-sm: 0 1px 2px 0 rgba(0, 0, 0, .05);--shadow-md: 0 4px 6px -1px rgba(0, 0, 0, .07), 0 2px 4px -2px rgba(0, 0, 0, .05);--shadow-lg: 0 10px 15px -3px rgba(0, 0, 0, .08), 0 4px 6px -4px rgba(0, 0, 0, .04)}*{box-sizing:border-box;margin:0;padding:0}body{font-family:var(--font-sans);background-color:var(--bg-main);color:var(--text-primary);line-height:1.5;-webkit-font-smoothing:antialiased}button,input,select,textarea{font-family:inherit}a{color:inherit;text-decoration:none}.app-container{display:flex;min-height:100vh}.sidebar{width:260px;background-color:var(--bg-sidebar);color:var(--text-sidebar);display:flex;flex-direction:column;flex-shrink:0;border-right:1px solid rgba(255,255,255,.06)}.sidebar-brand{padding:1.25rem 1.5rem;display:flex;align-items:center;gap:.75rem;border-bottom:1px solid rgba(255,255,255,.06)}.brand-icon{width:32px;height:32px;border-radius:var(--radius-md);background:linear-gradient(135deg,var(--brand-green-500),var(--brand-green-700));display:flex;align-items:center;justify-content:center;color:#fff;font-weight:700;font-size:1.1rem}.brand-title{font-size:1.05rem;font-weight:700;color:var(--text-sidebar-bright);letter-spacing:-.01em}.brand-badge{font-size:.68rem;font-weight:600;background-color:#10b98133;color:#34d399;padding:2px 6px;border-radius:var(--radius-sm);text-transform:uppercase;letter-spacing:.04em}.sidebar-nav{padding:1rem .75rem;flex:1;display:flex;flex-direction:column;gap:.25rem}.nav-link{display:flex;align-items:center;justify-content:space-between;padding:.65rem .85rem;border-radius:var(--radius-md);color:var(--text-sidebar);font-size:.9rem;font-weight:500;transition:all .15s ease;cursor:pointer;border:1px solid transparent}.nav-link:hover{background-color:var(--bg-sidebar-hover);color:var(--text-sidebar-bright)}.nav-link.active{background-color:var(--bg-sidebar-active);color:#fff;border-color:#10b9814d}.nav-item-content{display:flex;align-items:center;gap:.75rem}.nav-tag{font-size:.7rem;padding:2px 6px;border-radius:var(--radius-sm);background-color:#ffffff1a;color:#94a3b8;font-weight:500}.nav-link.active .nav-tag{background-color:#10b98140;color:#a7f3d0}.sidebar-footer{padding:1rem 1.25rem;border-top:1px solid rgba(255,255,255,.06);display:flex;flex-direction:column;gap:.75rem;font-size:.8rem}.main-wrapper{flex:1;display:flex;flex-direction:column;min-width:0;background-color:var(--bg-main)}.top-header{height:60px;background-color:var(--bg-card);border-bottom:1px solid var(--border-subtle);display:flex;align-items:center;justify-content:space-between;padding:0 1.75rem}.header-left{display:flex;align-items:center;gap:1rem}.header-title{font-size:1.15rem;font-weight:700;color:var(--text-primary)}.header-right{display:flex;align-items:center;gap:1rem}.status-indicator{display:inline-flex;align-items:center;gap:.45rem;font-size:.8rem;font-weight:500;padding:.3rem .65rem;border-radius:9999px;background-color:var(--bg-main);border:1px solid var(--border-subtle)}.status-dot{width:8px;height:8px;border-radius:50%}.status-dot.online{background-color:var(--brand-green-500);box-shadow:0 0 0 2px var(--brand-green-100)}.status-dot.offline{background-color:#ef4444;box-shadow:0 0 0 2px #fee2e2}.btn{display:inline-flex;align-items:center;justify-content:center;gap:.5rem;padding:.5rem .9rem;font-size:.85rem;font-weight:600;border-radius:var(--radius-md);border:1px solid transparent;cursor:pointer;transition:all .15s ease}.btn-primary{background-color:var(--brand-green-600);color:#fff}.btn-primary:hover:not(:disabled){background-color:var(--brand-green-700)}.btn-primary:disabled{opacity:.6;cursor:not-allowed}.btn-secondary{background-color:#fff;border-color:var(--border-subtle);color:var(--text-secondary)}.btn-secondary:hover{background-color:#f1f5f9;color:var(--text-primary)}.btn-danger{background-color:#fff;border-color:#fca5a5;color:#dc2626}.btn-danger:hover{background-color:#fef2f2}.page-content{padding:1.75rem;flex:1;overflow-y:auto}.stats-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:1.25rem;margin-bottom:1.75rem}.stat-card{background-color:var(--bg-card);border:1px solid var(--border-subtle);border-radius:var(--radius-lg);padding:1.25rem;box-shadow:var(--shadow-sm)}.stat-header{display:flex;align-items:center;justify-content:space-between;margin-bottom:.5rem}.stat-label{font-size:.85rem;font-weight:500;color:var(--text-secondary)}.stat-icon-box{width:36px;height:36px;border-radius:var(--radius-md);background-color:var(--brand-green-50);color:var(--brand-green-600);display:flex;align-items:center;justify-content:center}.stat-value{font-size:1.75rem;font-weight:700;color:var(--text-primary);line-height:1.2}.stat-footer{margin-top:.5rem;font-size:.8rem;color:var(--text-muted)}.card{background-color:var(--bg-card);border:1px solid var(--border-subtle);border-radius:var(--radius-lg);padding:1.5rem;box-shadow:var(--shadow-sm);margin-bottom:1.5rem}.card-title{font-size:1.05rem;font-weight:700;margin-bottom:.75rem;color:var(--text-primary)}.code-inline{font-family:var(--font-mono);font-size:.85rem;background-color:#f1f5f9;color:#0f172a;padding:2px 6px;border-radius:var(--radius-sm)}.alert{padding:.85rem 1rem;border-radius:var(--radius-md);font-size:.875rem;margin-bottom:1rem;display:flex;align-items:flex-start;gap:.75rem}.alert-error{background-color:var(--status-red-bg);border:1px solid var(--status-red-border);color:var(--status-red-text)}.alert-success,.alert-info{background-color:var(--brand-green-50);border:1px solid var(--brand-green-100);color:var(--brand-green-700)}.login-screen{min-height:100vh;display:flex;align-items:center;justify-content:center;background:radial-gradient(circle at 50% 20%,#f1f5f9,#e2e8f0);padding:1.5rem}.login-card{width:100%;max-width:420px;background-color:var(--bg-card);border:1px solid var(--border-subtle);border-radius:var(--radius-lg);padding:2rem;box-shadow:var(--shadow-md)}.login-header{text-align:center;margin-bottom:1.5rem}.login-brand-icon{margin:0 auto 1rem;width:48px;height:48px;border-radius:var(--radius-lg);background:linear-gradient(135deg,var(--brand-green-500),var(--brand-green-700));display:flex;align-items:center;justify-content:center;color:#fff;font-size:1.5rem}.form-group{margin-bottom:1.25rem}.form-label{display:block;font-size:.85rem;font-weight:600;color:var(--text-primary);margin-bottom:.4rem}.form-input{width:100%;padding:.65rem .85rem;font-size:.9rem;border:1px solid var(--border-subtle);border-radius:var(--radius-md);outline:none;transition:all .15s ease;background-color:#fff;color:var(--text-primary)}.form-input:focus,.form-select:focus,.form-control:focus,.form-textarea:focus{border-color:var(--border-focus);box-shadow:0 0 0 3px #10b98126}.form-help{margin-top:.4rem;font-size:.78rem;color:var(--text-muted)}.form-control{width:100%;padding:.65rem .85rem;font-size:.9rem;border:1px solid var(--border-subtle);border-radius:var(--radius-md);outline:none;transition:all .15s ease;background-color:#fff;color:var(--text-primary)}.form-select{padding:.55rem .85rem;font-size:.85rem;border:1px solid var(--border-subtle);border-radius:var(--radius-md);background-color:#fff;color:var(--text-primary);outline:none;cursor:pointer;transition:all .15s ease}.form-textarea{width:100%;padding:.65rem .85rem;font-size:.9rem;border:1px solid var(--border-subtle);border-radius:var(--radius-md);outline:none;background-color:#fff;color:var(--text-primary);font-family:inherit;resize:vertical;min-height:100px;transition:all .15s ease}.filter-group{display:inline-flex;align-items:center;background-color:#f1f5f9;border:1px solid var(--border-subtle);border-radius:10px;padding:3px;gap:2px;flex-wrap:wrap}.filter-btn,.pill-btn{display:inline-flex;align-items:center;gap:.4rem;padding:.45rem .95rem;font-size:.8125rem;font-weight:500;color:var(--text-secondary);background:transparent;border:none;border-radius:7px;cursor:pointer;transition:all .15s ease;line-height:1.25;white-space:nowrap}.filter-btn:hover,.pill-btn:hover{color:var(--text-primary);background-color:#ffffff80}.filter-btn.active,.pill-btn-active{background-color:#fff;color:var(--text-primary);font-weight:600;box-shadow:0 1px 3px #00000014}.table-responsive{width:100%;overflow-x:auto;-webkit-overflow-scrolling:touch;border-radius:var(--radius-lg);border:1px solid var(--border-subtle);background-color:var(--bg-card);box-shadow:var(--shadow-sm)}.data-table{width:100%;border-collapse:collapse;text-align:left;font-size:.875rem}.data-table thead{background-color:#f8fafc;border-bottom:1px solid var(--border-subtle)}.data-table th{color:var(--text-muted);font-size:.72rem;font-weight:600;text-transform:uppercase;letter-spacing:.05em;padding:.75rem 1.125rem;white-space:nowrap;border-bottom:1px solid var(--border-subtle)}.data-table td{padding:.875rem 1.125rem;color:var(--text-primary);border-bottom:1px solid var(--border-subtle);vertical-align:middle;transition:background-color .15s ease}.data-table tbody tr:last-child td{border-bottom:none}.data-table tbody tr:hover td{background-color:#f8fafc}.modal-backdrop{position:fixed;top:0;right:0;bottom:0;left:0;z-index:999;background-color:#0f172a8c;-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);display:flex;align-items:center;justify-content:center;padding:1.25rem;animation:modalFadeIn .15s ease-out}.modal-card{width:100%;max-width:580px;background-color:var(--bg-card);border-radius:var(--radius-lg);box-shadow:var(--shadow-lg);border:1px solid var(--border-subtle);overflow:hidden;animation:modalScaleUp .15s ease-out}.modal-header{padding:1.25rem 1.5rem;border-bottom:1px solid var(--border-subtle);display:flex;align-items:center;justify-content:space-between}.modal-title{font-size:1.1rem;font-weight:700;color:var(--text-primary);margin:0}.modal-body{padding:1.5rem;max-height:75vh;overflow-y:auto}.modal-footer{padding:1rem 1.5rem;border-top:1px solid var(--border-subtle);background-color:#f8fafc;display:flex;align-items:center;justify-content:flex-end;gap:.75rem}.btn-close{display:inline-flex;align-items:center;justify-content:center;width:28px;height:28px;border-radius:var(--radius-sm);border:none;background:transparent;color:var(--text-muted);cursor:pointer;transition:all .15s ease}.btn-close:hover{background-color:#f1f5f9;color:var(--text-primary)}@keyframes spin{0%{transform:rotate(0)}to{transform:rotate(360deg)}}.animate-spin{animation:spin 1s linear infinite}@keyframes hp-spinner-rotate{to{transform:rotate(360deg)}}@keyframes hp-loading-glow{0%,to{opacity:.4;transform:scale(.92)}50%{opacity:.85;transform:scale(1.06)}}.hp-spinner__svg{display:block;transform-origin:50% 50%;animation:hp-spinner-rotate .85s linear infinite}.hp-loading-glow{position:absolute;top:-.75rem;right:-.75rem;bottom:-.75rem;left:-.75rem;border-radius:9999px;background:color-mix(in srgb,var(--brand-green-500) 16%,transparent);filter:blur(8px);animation:hp-loading-glow 1.8s ease-in-out infinite;pointer-events:none}@media(prefers-reduced-motion:reduce){.hp-spinner__svg,.hp-loading-glow{animation:none!important}.hp-spinner__arc{stroke-dasharray:56 80;opacity:.85}}@keyframes modalFadeIn{0%{opacity:0}to{opacity:1}}@keyframes modalScaleUp{0%{opacity:0;transform:scale(.97)}to{opacity:1;transform:scale(1)}}.btn-danger-solid{background-color:#dc2626;border:1px solid #b91c1c;color:#fff;font-weight:600;box-shadow:0 1px 2px #dc262633}.btn-danger-solid:hover:not(:disabled){background-color:#b91c1c;border-color:#991b1b;color:#fff}.btn-danger-solid:disabled{opacity:.6;cursor:not-allowed}.btn-warning-solid{background-color:#d97706;border:1px solid #b45309;color:#fff;font-weight:600;box-shadow:0 1px 2px #d9770633}.btn-warning-solid:hover:not(:disabled){background-color:#b45309;border-color:#92400e;color:#fff}.btn-warning-solid:disabled{opacity:.6;cursor:not-allowed}.confirm-icon-box{width:38px;height:38px;border-radius:10px;display:flex;align-items:center;justify-content:center;flex-shrink:0}.confirm-icon-danger{background-color:#fef2f2;border:1px solid #fecaca}.confirm-icon-warning{background-color:#fffbeb;border:1px solid #fde68a}.confirm-icon-primary{background-color:#ecfdf5;border:1px solid #a7f3d0}.confirm-modal-message{font-size:.925rem;color:#334155;line-height:1.55;margin-bottom:.75rem}.confirm-danger-callout{margin-top:.75rem;margin-bottom:.75rem;display:flex;align-items:flex-start;gap:.6rem;padding:.75rem .9rem;border-radius:8px;background-color:#fff1f2;border:1px solid #ffe4e6;font-size:.825rem;color:#9f1239;line-height:1.45}.toast-container{position:fixed;bottom:1.5rem;right:1.5rem;z-index:99999;display:flex;flex-direction:column;gap:.65rem;pointer-events:none;max-width:400px;width:calc(100vw - 3rem)}.toast-card{pointer-events:auto;display:flex;align-items:flex-start;gap:.75rem;padding:.85rem 1rem;border-radius:12px;background:#fff;border:1px solid var(--border-subtle);box-shadow:0 12px 28px -4px #0f172a1f,0 4px 10px -2px #0f172a0f;position:relative;overflow:hidden;animation:toastSlideIn .25s cubic-bezier(.16,1,.3,1);transition:transform .15s ease,opacity .15s ease}.toast-card:hover{box-shadow:0 16px 32px -4px #0f172a29,0 6px 12px -2px #0f172a14}.toast-card.toast-success{border-left:4px solid #10b981}.toast-card.toast-error{border-left:4px solid #ef4444}.toast-card.toast-warning{border-left:4px solid #f59e0b}.toast-card.toast-info{border-left:4px solid #3b82f6}.toast-icon-wrapper{width:32px;height:32px;border-radius:8px;display:flex;align-items:center;justify-content:center;flex-shrink:0;margin-top:1px}.toast-icon-success{background-color:#ecfdf5}.toast-icon-error{background-color:#fef2f2}.toast-icon-warning{background-color:#fffbeb}.toast-icon-info{background-color:#eff6ff}.toast-content{flex:1;min-width:0}.toast-title{font-size:.85rem;font-weight:600;color:#0f172a;margin-bottom:2px;line-height:1.3}.toast-message{font-size:.8rem;color:#475569;line-height:1.4;word-break:break-word}.toast-close-btn{display:inline-flex;align-items:center;justify-content:center;width:22px;height:22px;border-radius:4px;border:none;background:transparent;color:#94a3b8;cursor:pointer;transition:all .15s ease;flex-shrink:0;margin-left:-2px;margin-top:1px}.toast-close-btn:hover{background-color:#f1f5f9;color:#0f172a}.toast-progress-bar{position:absolute;bottom:0;left:0;right:0;height:2px;transform-origin:left;animation:toastProgress linear forwards}.toast-progress-success{background-color:#10b981}.toast-progress-error{background-color:#ef4444}.toast-progress-warning{background-color:#f59e0b}.toast-progress-info{background-color:#3b82f6}@keyframes toastProgress{0%{transform:scaleX(1)}to{transform:scaleX(0)}}@keyframes toastSlideIn{0%{opacity:0;transform:translateY(16px) scale(.96)}to{opacity:1;transform:translateY(0) scale(1)}}.live-chat-layout{display:grid;grid-template-columns:minmax(260px,340px) minmax(0,1fr);gap:1rem;align-items:start}@media(max-width:1100px){.live-chat-layout{grid-template-columns:minmax(0,1fr)}}